Shipping policy
At **MesonKaelix**, we value every customer and are dedicated to providing a smooth and reliable shopping experience. This Shipping & Delivery Policy explains how we handle order processing, shipment, and delivery times.
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## Complimentary Shipping For All Orders
Enjoy **free standard shipping on every order** placed through MesonKaelix. There are no additional shipping fees and no minimum order requirements.
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## Processing Your Order
After your order is successfully placed, our team will prepare your items for shipment.
* Order handling time: **1–3 business days**
* Orders are processed Monday through Friday.
* Orders placed during holidays, special promotions, or peak seasons may require additional processing time.
Once your order leaves our facility, you will receive a confirmation email with available tracking details.
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## Delivery Estimates
We currently provide shipping services to customers in the United States and worldwide.
Estimated delivery timeframe:
**United States Orders:**
Approximately **12–20 business days**
**International Orders:**
Approximately **16–22 business days**
Delivery times may vary depending on the destination, customs procedures, local postal services, and other factors outside of our control.
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## Tracking Your Package
A tracking number will be provided once your order has been shipped. Please allow some time for the tracking information to update after the carrier receives your package.
If you have any questions about your shipment, our support team is always available to assist you.
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## International Shipping Information
For customers outside the United States, packages may go through local customs inspections. Any customs duties, taxes, or import fees required by the destination country are the customer's responsibility.
MesonKaelix is not responsible for delays caused by customs clearance or local regulations.
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## Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Please carefully review your delivery address before submitting your order. MesonKaelix cannot guarantee successful delivery or refunds for packages affected by incorrect address details provided by the customer.
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## Shipping Delays
Although we work with reliable shipping partners, unexpected delays may occasionally occur due to:
* Weather conditions
* Carrier disruptions
* Customs processing
* High-volume shipping periods
* Other circumstances beyond our control
We appreciate your understanding and patience if such situations occur.
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## Need Help?
If you need assistance with your order, shipping status, or delivery questions, please contact our customer service team:
**MesonKaelix Customer Support**
**Email:** [sales@mesonkaelix.shop](mailto:sales@mesonkaelix.shop)
Thank you for choosing **MesonKaelix**. We appreciate your trust and look forward to serving you.